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Archived News Articles - 06-08-2003 to 09-30-2003

Meeting with HUD Took Place on September 9, 2003

9-30-2003

 

HUD met with Industry representatives SIRs, NAMFS and SOFI on September 9. HUD requested no press release until they could review the release. We are still waiting for approvals so we may inform you of the results of this important meeting. We will send notification to all on our mailing list as soon as approval is received as well as posting updates here.

 

In other news, the Marketing and Management contract bids were due on September 5. Some of the bidders have surveyed inspectors and contractors for availability but as yet the bid winners have not been announced.

 

Meeting with HUD Rescheduled

8-21-2003

 

The meeting that was to take place on August 14 has been confirmed as rescheduled for September 9. HUD will be meeting with SIRs, NAMFS, SOFI to discuss the many industry concerns over dump receipts, unclear "allowed" itemized billing associated with the Maximum Allowable Securing Fee, Initial Inspections and other cost allowables detailed in the various Mortgagee Letters.

 

Meeting with HUD Cancelled

8-4-2003

 

Richard Dunne has cancelled the August 14th field service association meeting due to NAMFS and SOFI being unable to attend on that date. A reschedule date has not been established.

 

SIRs to Meet with Richard Dunne, HUD

7-21-2003

 

Richard Dunne of HUD has called an August 14 meeting of industry organizations including SIRs, NAMFS and SOFI. While Richard Dunne has asked for agenda input, the exact agenda will be determined by HUD and be announced at a later date. John Cahill, SIRs Government Liaison, has offered that pressing industry issues be addressed and included suggestions were: dump receipt weight requirements, ML2002-10 and 2003-05 interpretation variances, full-scale audits of service invoicing, and re-address of "negotiated" fees issues.

 

There has been significant turmoil within the industry that some national providers are requiring dump receipts to reflect a certain weight per cubic yard removed. Considering the “cubic yard” measurement is inherently a volume, this requirement is essentially a conflict of the laws of physics. While nationwide companies attribute the stipulation to HUD, HUD has denied this. Yet many contractors are being denied payment if the volume does not meet certain weight requirements.

 

Continued misinterpretations of ML 2002-10 and 2003-05 include whether or not HUD will reimburse the fee for the Initial Inspection after First Time Vacant. Preservation contractors are being told by their clients that HUD will not reimburse the fee for the inspection itself, only the photos. This statement is directly contradicting what Richard Dunne has verbally told the contractors and SIRs.

 

SIRs has received numerous complaints from contractors across the country regarding non-payment issues. It appears some national companies rely heavily upon a faxed completion report to determine payment of preservation services. Payment is denied if the fax report is not received. This, contractors claim, is an unfair practice considering known problems with faxes. Contractors claim they are being denied payments for services but believe their clients are billing the lenders and that HUD is reimbursing for services based upon the contractors hard-copy reports received by the client via traditional postal services. This of course would amount to fraud and SIRs is asking for an investigation into this allegation.

 

Finally, SIRs would like HUD to re-examine the issue of discounts and up-charging. Contractors nationwide are bearing the brunt of inflation while at the same time being asked to perform their services for far less than the HUD and VA allowed reimbursements. While many nationwide companies will negotiate with a contractor, other nationwide companies are out-right demanding services be provided for a fees far lower than “allowable” or for invoices to reflect “allowable” less discounts higher than 15%. Allegations are also arising that certain services, such as debris removal, are being falsified in order to accommodate the demands placed for lower fees. HUD's position has thus far been that any falsification and/or damage would be to the lender's detriment and not a concern to HUD as it would only result in claims denial. SIRs believes the lenders deserve better than what they are receiving and HUD should be concerned about the falsifications that are not discovered.

 

Agenda as received July 29 from Richard Dunne:

"The following agenda topics will be discussed at the field service contractor association meeting scheduled for Thursday, August 14th from 12:00 Noon to 4:00 p.m. Eastern Time:

1. Inspections -

a. Initial inspections

b. Supporting documentation/photographs

2. Debris Removal

a. second bids

b. dump receipts

c. support documentation/photographs

3. Specific Industry Concerns:

a. consistency of specifications

b. HUD attendance at industry conferences

4. General questions/concerns regarding ML 2002-10 and ML 2003-05"

SIRs will publish the results of this meeting in August.

 

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Cease and Desist

6-17-2003

 

On June 17, SIRs became aware that a virus was spreading throughout the Internet, being emailed to many individuals within the Field Servicing Industry. The infected e-mail appears to originate from Society of Independent Representatives with the sender's e-mail address being msionline@sirs4quality.org

 

We wish to assure the Industry that this is not a valid e-mail address for our organization. Our Attorney has been alerted to this issue and has responded with an immediate Cease and Desist Order to the party or parties responsible for this e-mail virus being spread with forged headers using the "sirs4quality" Trademark.

 

To the Person or Persons Unknown, you are hereby notified and demanded to Immediately Cease and Desist from sending e-mail or any other using the known mark "SIRs4Quality" which belongs to Society of Independent Representatives. Your use is likely to cause confusion and is a violation of rights belonging to Society of Independent Representatives. Your prompt contact and written assurances that you have taken steps to discontinue such use will avoid pursuit of the matter. Contact and assurances must be received by the end of business June 17, 2003 to avoid possible legal action against you. Contact can be made through

 

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SIRs Announces National Affiliate Program

6-8-2003

On Sunday, June 8 at the SIRs Convention in Rochester New York, SIRs announced a new National Affiliate Program. SIRs is an organization developed for the field service representative who is "in the field". However, after receiving numerous requests from nationwide service providers to join SIRs, a program was developed to assist the nationwide provider "in the office". The new affiliate program provides an area within the SIRs' Members' Only Pages for office staff. Presently, the National Affiliate Center includes a pictorial construction glossary to assist office personnel in determining issues which contractors frequently report on. Terms such as "Dormer" and "PVC" are explained, photos are provided and, where appropriate, additional information outside of SIRs network is linked to for subject expansion. The National Affiliate Program, now available to nationwide providers, includes access to SIRs Quarterly Newsletter, the SIRs Field Manual, Government regulations and guidelines, as well as access to SIRs negotiated discounts with select vendors - Viking Office Products, Avis Car Rentals, Choice Hotel International stays, and more. National Affiliates will also receive priority listing in the Independent Field Service Industry Directory on a lead page exclusively for the National Affiliates and all the standard promotion of their services afforded to SIRs Members. Handouts were available at the convention for attendees and can be viewed by selecting this link. Convention Handout - National Affiliate Center

 

Applications can be requested via email or downloaded at http://www.sirs4quality.org/appreq.htm

 

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